Privacy policy
Last updated: September 12, 2026
PlateWatch is an independent compliance monitoring tool for US electroplating and metal-finishing facilities. This policy explains what we collect, why, and the choices you have. It applies to getplatewatch.com and the app at platewatch.io.
What we collect
- Email address. When you sign up for free alerts or a paid plan, we store your email so we can send the alerts and account messages you asked for.
- Facility selections. The facility names you choose to watch, so we know what to alert you about.
- Billing details. For paid plans, payment is handled by our payment processor. We receive a confirmation and the plan you bought. We do not see or store your full card number.
- Basic usage data. Standard server logs, such as your IP address and the pages you request, kept for a short time to keep the service running and secure.
The compliance records shown in PlateWatch come from EPA ECHO, a public government database. That information is already public and is not personal information about you.
How we use it
- To send the alerts, digests, and account messages you request.
- To provide, maintain, and improve the service.
- To take payment and manage your subscription.
- To respond when you contact us.
We do not sell your personal information. We do not share your email with third parties for their own marketing.
Who we share it with
We share limited data only with service providers that help us run PlateWatch, such as our email delivery, hosting, analytics, and payment providers, and only so they can perform that work. We may disclose information if required by law.
Cookies and analytics
We use Microsoft Clarity to see how visitors use the site. Clarity captures how pages are used, through things like clicks, scrolls, and mouse movement, and shows it back to us as heatmaps and session recordings, so we can find what is confusing or broken and fix it. To do this, Clarity sets cookies on your device, and Microsoft processes this usage and device data as our service provider, under the Microsoft Privacy Statement. Clarity masks the text you type by default. We do not use advertising cookies, we do not run ads, and we do not sell or share your personal information.
If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of any sale or sharing of personal information, consistent with Texas law. We do not sell or share your personal information.
Your choices and rights
- Unsubscribe. Every alert email has a one-click unsubscribe link.
- Access, correction, and deletion. You can ask us for a copy of your data, to correct it, or to delete it. Contact us and we will respond.
- Opt out of sale or sharing. We do not sell your data, and you can send a GPC signal or contact us to confirm your preference.
Texas residents have these rights under the Texas Data Privacy and Security Act. Residents of other states may have similar rights under their own laws.
Data retention
We keep your data for as long as your account is active, and for a reasonable period afterward to meet legal and accounting needs. When you ask us to delete your account, we remove your personal data except where we are required to keep it.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is perfectly secure, so we cannot promise absolute security.
Children
PlateWatch is a business tool and is not directed to children under 13. We do not knowingly collect data from children.
Changes to this policy
If we change this policy, we will update the date above and, for significant changes, let account holders know by email.
Contact
Questions about privacy? Email nick@getplatewatch.com.